Every stem you receive from me should be usable. That means when it arrives it should be intact and of good quality. No broken stems or tarnished flowers. If, upon arrival, you find a flower to be unusable for some reason please contact me with details about the issue (so I can correct it in the future) and if at all possible I will replace that stem. Barring that I will credit you the cost of the stem.
Note: this policy does not apply to flowers that are sold as-is. (Ex. flowers harvested a bit passed prime and sold at a discount)
Individual buckets are cheap, but lots of buckets are expensive! However, buckets are a necessary piece of keeping farm fresh flowers hydrated and happy on their way to you. To mitigate the cost of buckets I charge a at-cost bucket fee, usually around $1 per bucket. Feel free to avoid the fee and help the planet by returning buckets at the time of delivery to be re-used for another harvest!
Wholesale Shipping and Delivery
Delivery - Delivery is available at a charge of $15 per order. Larger orders may have delivery fees waived. At this time I do all deliveries personally, therefore delivery is subject to my availability but I always aim to deliver ASAP or based on previously discussed timing.
Pick Up - For florist clients only both a central Edmonton and on-farm (Acheson) pick up option is in the works. Inquire for details.
Sometimes it's Friday afternoon before a wedding, something goes terribly awry, the wholesalers are closed, and you need 3 bunches of focal/filler/etc flowers right now. Emergencies happen. Subject to flower availability as well as my personal availability, call me as I may be able to help. All emergency flower deliveries are subject to a sliding scale after hours/rush fee based on the volume of the order and timeframe.
Note: due to the nature of rush delivery flowers, they will not be traditionally conditioned (i.e. allowed to cool and hydrate for several hours/overnight, seared, or treated with a hydration treatment). I highly recommend you do a hydrating treatment of some kind on them immediately after they arrive.